Privacy Policy
At Misimu, your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://misimu.com, engage with our services, or make a purchase from our skincare and cosmetics collection.
If you do not agree with this policy, please refrain from using our Site and services.
1. Information We Collect
a. Information You Provide to Us
- Name, email, phone number
- Shipping and billing address
- Payment details (card payments are processed securely by our payment provider HyperPay; we never see or store your full card number)
- Date of birth (for birthday offers)
- Product reviews, survey responses, or other submissions
b. Information Automatically Collected
When you access our website:
- IP address and browser/device details
- Pages visited and time spent
- Referring URLs
- Cookies and tracking tools (see Cookie Policy)
c. Social Media Logins
If you sign in using social accounts (e.g., Facebook, Google), we may access limited data per your permissions.
2. How We Use Your Information
- To fulfill your orders and manage your account
- To provide customer support
- To send you promotional offers and birthday rewards
- To improve website performance and customer experience
- To ensure security, detect fraud, and comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. We may share your data with:
- Service providers (shipping, payment processors)
- Marketing platforms (for promotional communication with your consent)
- Legal or government entities if required
All third parties are contractually obligated to safeguard your information.
4. Cookies & Tracking
We use cookies and similar technologies to:
- Keep your cart updated
- Save your login/session preferences
- Track analytics to enhance website performance
- You can manage cookie preferences in your browser settings. See our Cookie Policy for more details.
5. Security of Your Data
We use industry-standard encryption and security measures. However, no online transmission is 100% secure, so we cannot guarantee complete security.
6. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children. If you believe we have, please contact us immediately.
7. Updates to This Policy
We may update this policy occasionally. Changes will be posted on this page with a new effective date. Your continued use of the Site after changes signifies acceptance.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
This website is owned and operated by Misimu Company, a company registered in the Kingdom of Saudi Arabia.
- Commercial registration (CR) number: 7054334839
- VAT number: 314792537500003
- Address: King Fahd Bin Abdulaziz Road, 3632, 7092, 34628, Kingdom of Saudi Arabia
- Phone: +966557606884